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Conflict Resolution Training for Business
Conflict in business is costly. It shifts the focus away from productivity, away from work, and negatively impacts the bottom line of a Company. By some estimates, managers spend up to 20 percent of their time on conflict resolution. If that’s the case, morale is low as well.
Conflict Resolution Training for Business teaches proven methods for recognizing and resolving conflict. Our work is not academic or theoretical.
We have been teaching in Corporate situations since 1987, and our sessions are down-to-earth, common sense, and practical. This offering is not just for managers, but employees as well. They can learn simple techniques in one session that enable them to effectively resolve most conflicts in the workplace.
Participants will learn:
- Sources of Conflict
- Recognizing conflict
- Proven Methods of resolving conflict
- Teaching others how to resolve their own conflicts the next time they occur
- Styles of dealing with conflict – Utilizing the proven Thomas-Kilmann Conflict Mode Instrument, participants come to understand and identify the positions taken by most people during business conflicts: avoiding, accommodating, competing, compromising, and collaborating.
Call us at 800-572-8005 or email
us for more info!
Bob Gibson is a negotiation strategist and the president
of San Francisco-based Negotiation Resources.
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